eCommerce website design Melbourne

Custom Online Stores Built to Attract, Engage, and Convert

No templates. No shortcuts. Every store we build is custom-designed for your products, your customers, and your goals — whether you're launching for the first time or turning an underperforming site into a sales-generating machine.
15k+

Orders processed

+61%

Avg. sales increase

5.0

Google rating

17+

Years experience

Built-In From Day One

Engineered for Sales: Key Features We Build Into Every Store

Every Fox & Lee eCommerce build includes the critical elements required to turn browsers into buyers and maximise your average order value.

Mobile-First Design

Over 60% of Australian online shopping happens on mobile. Every element — browsing to checkout — is optimised for thumb-friendly navigation and fast load times on mobile networks.

Frictionless Checkout

Cart abandonment is the silent killer of eCommerce revenue. Guest checkout, multiple payment gateways (Apple Pay, Google Pay, Afterpay, Zip Pay), and clear shipping calculations keep customers moving forward.

Lightning-Fast Load Speeds

A one-second delay reduces conversions by up to 7%. Optimised images, clean code, efficient caching, and CDN integration ensure pages load in under two seconds.

Advanced Search & Filtering

Faceted search lets customers narrow results by size, colour, price, brand, and any custom attribute — essential for large catalogues and critical for reducing bounce rates.

SEO-Optimised Architecture

Clean URL structures, product schema markup, optimised category pages, and fast Core Web Vitals built in from day one — giving your products the best possible chance of ranking.
"Our business, CiGen, has been using Fox & Lee for a couple of years now and they have been nothing short of amazing!

From assisting us to design and redevelop our website, ensuring that the website is running smoothly, and being very proactive and helpful when the occasional issue arises…"
Julian Pullen
Julian Pullen
CiGen

Our Process

Our eCommerce Design Process

01

Discovery

We deep-dive into your business: products, customers, competitors, and goals. Platform, integrations, and features are all defined before a line of code is written.
02

Design

Mobile-first, conversion-focused, on-brand. You review and approve wireframes and visual designs in Figma before we build anything.
03

Development

Pixel-perfect build including all integrations, payment gateways, and custom functionality. Rigorous QA testing across all devices before launch.
04

Launch

Full launch handling — domain, SSL, payment testing, Google Analytics & Tag Manager setup. Launch day is stress-free.
05

Support & hosting

30 days post-launch support included. Beyond that, our WordPress Care Plans keep your store secure, updated, and performing at its best.

06

Marketing & growth

Launch is the beginning. We offer SEO and Google Ads management to drive traffic and maximise your return on investment.

FAQs

Ecommerce Web Design FAQs

Ecommerce website design is website design that focuses on the online buying and selling of goods and services. Quality ecommerce website design takes your customers wants and needs into account and tailors a website that encompasses these things, providing a bespoke shopping experience they’ll come back to again and again.

Some eCommerce website design solutions are ‘off the rack’, taking a one size fits all approach. However, this doesn’t take your business’s individual needs and goals into account. But, WordPress and WooCommerce do, allowing you to customise what you otherwise couldn’t, and provide fast and effective solutions as your business begins to grow.

Yes, and it is highly recommended. Professional eCommerce website designers like Fox & Lee believe it’s best to do things correctly the first time, rather than taking what appears to be a cheaper route, but ends up costing you more time and money in the long run.

We use best practices to create the ultimate shopping experience for your customers, maximising conversion opportunities for your business. There are design, development, and technical factors that work together to ultimately produce a money-making digital asset. Your website will offer returns for years after development.

Keeping your business’s website design onshore means your website designers are aware of the Australian market trends and know how to overcome any specific hurdles that may pop up along the way. Plus, it’s convenient— no more trying to work out who’s in which timezone and making a mistake, ending up on a 4 am Zoom call!

With our years of experience and numerous real-world results, you know you can count on us to tailor a business-specific strategy that best suits you. This is personalised for each business, and as such, there isn’t one specific example strategy that will work for all businesses. We spend time getting to know you, your business, and its goals in order to come up with your personalised strategy.

When you choose to work with Fox & Lee, we tailor a strategy specific to your business that aims to increase your chances of success. While a pre-built theme can seem easier in the short term, ultimately they don’t take your business goals and needs into account. This can lead to conflict with the website’s code and could even slow your website down, negatively impacting your SEO performance.

A reliable server is a must, as it ensures your website stays online and remains functional. Fox & Lee use privately-run servers that we manage and maintain, meaning you don’t need to worry about your website hosting being overloaded. With our Australia-based servers, we keep a close eye on your website, helping you to see large amounts of online traffic and generate meaningful revenue.

We have clients all across Melbourne, VIC including suburbs such as:

Southbank
Footscray
Flemington
Kensington
North Melbourne
Parkville
Carlton
Fitzroy
Collingwood
Abbotsford
Clifton Hill
Fitzroy North
Burnley
Cremorne
Richmond
South Yarra
South Melbourne
Albert Park
Docklands
Armadale
Essendon
Windsor
Werribee
Fairfield

Yes. We have extensive experience migrating stores from legacy platforms (such as Magento 1, CS-Cart, or ageing custom builds) to modern solutions like WooCommerce or Shopify.

We handle the entire process — product data, customer accounts, order history, URL redirects, and SEO preservation — to ensure a seamless transition with minimal disruption to your sales.

A standard eCommerce website typically takes 6 to 12 weeks from the initial discovery session to launch.

More complex projects involving extensive custom functionality, large product catalogues, or multiple third-party integrations may take longer. We provide a detailed project timeline during the proposal stage so you can plan accordingly.

It depends on your specific needs. WooCommerce offers maximum flexibility and ownership, while Shopify provides a streamlined, fully hosted experience.

During our discovery phase, we assess your product range, technical requirements, budget, and growth plans to recommend the platform that best fits your business. We never push a platform because it's easier for us — we recommend what's right for you.

Absolutely. Upon launch, we provide comprehensive, hands-on training for you and your team. You'll learn how to add and edit products, manage inventory levels, process orders, configure shipping options, and update page content. We also provide written documentation you can refer back to at any time.

Launch is just the beginning. We offer ongoing WordPress Care Plans to keep your store secure, updated, and performing at its best. We also provide SEO and Google Ads management services to drive targeted traffic to your new store and maximise your return on investment.

Yes. Beyond our care plans, we offer ad-hoc development support for feature additions, design refreshes, and seasonal campaign builds. Many of our eCommerce clients work with us on a retainer basis for continuous improvement and growth.

Ready to elevate your website?

Book a free 20-minute call to discuss how Fox & Lee can transform your online store.

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