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Support

Fox & Lee Pty Ltd Web Support

Fox & Lee Pty Ltd offer phone support during our business hours only, which are:
Monday to Friday 9am – 5pm (AEST), excluding public holidays.

If it is outside of these hours you can send us an email directly to support@foxandlee.com.au giving as much detail as you can, including a contact number and we will endeavour to get back to you asap.

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Website Trouble

If you are having trouble with your website:

Either give us a call during our business hours, or if it is outside of our business hours send us an email to support@foxandlee.com.au with detailed notes on the reported issue along with screen grabs (if relevant). We will investigate and get back to you as soon as possible.

If you are having trouble logging into your website, try these options:

  • Make sure you do not have caps lock on
  • Make sure you are typing in the correct username and/or password
  • If you are copying and pasting the username or password, make sure you are not copying any extra dots or spaces as this will cause the username and/or password to be incorrect.

Email Trouble

All Other Issues

If you have tried everything listed above and it is still not working, you can either contact us during our business hours which are Monday to Friday 9am - 5pm (AEST), excluding public holidays, or if it is outside of our business hours you can send us an email directly to support@foxandlee.com.au giving as much detail as you can, including a contact number and we will endeavour to get back to you asap.



EMAIL SUPPORT NOW

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